Customer Testimonials
Very good service. Kept up to date which was appreciative. They showed me a filter that was so dirty. Feel good getting it done here. Usually used a car place in South Bend IN.
Great guys, always fun to work with Tom, Josh, and George. They have treated me fairly for years!
Our whole experience from start to finish was very efficient and pleasant.Everyone whom we dealt with was very friendly.Jonathan Cox gave us excellent customer service. We are excited about our new purchase . This was one of the best experiences with a dealership that we have ever had.
Friendly, courteous and informative on my recall on my last appointment. Even helped me get a delicious coffee drink.
Courteous, professional
Our sales man Troy was wonderful to us. We had a hiccup and he made it right even when out of his way to pick up the car and bring it back! He even did a full body detail and filled the gas tank up. This guy definitely went all out and if your looking to buy I would recommend Troy every time. We will definitely will be back for our next purchase in the future. Thanks so much TROY. -JASON * ANGIE
Great service
I came in for warranty work. They immediately took my car, I was able to sit in a comfortable lounge and wait. Brett made sure everything was taken care of and I was in and out with in an hour!
All the staff were very friendly and professional. I would recommend this dealership to anyone
Max and Ben at White's Toyota were great to work with—easygoing, professional, and made the whole process quick and simple. Appreciate the smooth experience!
We always have great service on a timely basis. They do a good job of following through with reminders, which I very much like. With a very busy schedule, reminders are sincerely appreciated. Very kind, professional employees. I feel they are always treating me like they’re one & only customer which is how everyone should be. Thanks so much. Can not imagine doing business any where else.
I always get great and efficient service and Steve always takes care of my needs. Thanks Steve.
I haven't purchased a car in over 12 years and much has changed for the better. I was very pleased with the responsiveness and the attention to customer needs at White Toyota of Lima. I look forward to the next phase of ownership for my 2025 Toyota when vehicle preventative maintenance is required.
Friendly staff, knowledgeable and very helpful
They were efficient and very nice to me and called when completed I am very satisfied .
1st time I have taken my vehicle in for an oil change and tire rotarion service. Very friendly...very efficient ! Nice waiting area !
Fast and friendly
When I've taken my car in to get maintenance work done theyve always did a great job and would keep me posted when other things needed done.
The work was done quickly and efficiently. A mistake in billing was made but it was quickly corrected.
This is the only place I get my vehicle serviced
I have been thinking about this and feel like I got extremely good service in my latest lease on our new Honda.
Went and got a 25 camry. Salesman was Sam and he was the best. Upstraight about everything. The dealer is thr best. They get u in a new car if you want one. Quickest and best service and dealer. Shout out the Sam. Best salesman out there. Make sure to ask for him if you ever go.
I had the most amazing customer service. This was my first time here. Bryan and the rest of the staff at Whites Toyota made us feel like family. No pressure to buy. Made us feel comfortable. Transaction was so easy. They are very detailed even showed us how to operate the latest technology on the vehicle before we left the dealership.
The initial service for our Sienna matched the usual high standards for efficiency and friendly service.
I had need of a last minute oil change before a long trip and they graciously took care of it within the hour ! Excellent service !
Service has been top notch both times I’ve been to White’s. I’d recommend them to anyone with a Toyota!
Couldn’t be better
Great communication with service. Offered information on maintenance service, but did not pressure me.
From out of town but will definitely will return Whites Toyota has the friendliest & most efficient dealership staff Ive ever met! Thanks Mike,Josh & Bradley
Troy and Tom take care of our family and friends like they were their own family!
Took my car in for a Honda recall and oil change. Estimated wait time was two hours and they were done within 50-60 minutes and the work they did was great
I have been to sevice twice there and it is too good to be true...but its true. From the level of service to their waiting lounge and everything is beyond great.
Great service and sales. Love my Highlandet and its reliability. Service department is friendly and efficient.
Service was quick, and the staff was friendly.
Great service!
I have been leasing, buying and having my car serviced there for years and, I have always had great service.
Super easy access for drop off and pick up. The employees were extremely friendly and polite. Service performed in a very timely manner.
Friendly, professional service from all employees. Fixed the problem and shared the solution in as much details as I wanted.
I have dealt with a lot of different dealerships with different states and brands of vehicles and I had the best experience buying my 2020 Toyota Tacoma SR5. All of my family, friends and even my insurance agent is impressed after telling them about my experience with Ashlie Long and White’s Toyota. A++ for sure 👍 and they do what they say.
Thank you, Ashlie, and your service department. In my 83+ years and many previous auto purchases, no auto dealer sales consultant has come close to the level of professionalism, knowledge, and consideration you provided before and especially after the sale.
The only issue I have is being too close to their partner. Service was excellent from Mike through the work I needed.
Thank you, Ashlie Long, and your service department, for being my #1 auto dealer buying experience. In my 83+ years of lifetime, and many previous autos purchased, no other dealer has come close to the level of professionalism, knowledge, and consideration before and especially after the sale.
Prices were reasonable. Services were performed swiftly, and seem to be done correctly, however. I feel the 190 point inspection was not completed, and I specifically asked for my tires inflated to a certain PSI all the way around. I had a low tire on driver rear. Tires were not inflated, as I checked before and after. It does not appear that they bothered with the 190 point inspection.
Easy in and out for recall and preventive maintenance.
I had an outstanding experience at White's Toyota, specifically with Ben Rees and Tom Pseekos. I came in just browsing, but they helped me find a car I didn’t even know I needed—and now I absolutely love it. The team worked hard to make the deal happen and made the entire process smooth and stress-free. Their professionalism, attention to detail, and genuine customer care really stood out. Highly recommend them for anyone looking for a great car and an even better buying experience.
I bought a 2025 Honda CRV hybrid and I’m extremely happy with my purchase. I also included a tire repair/replacement package when I bought the vehicle and I am so grateful that I did. I got a big nail in my tire and drove into the service department and had it fixed that very day at no charge. Thank you for your great customer service!
I started having my car serviced here recently, and would not recommend anyone more! Everyone is extremely friendly and the service is so quick. They keep you updated as much as they can as well. The whole process was easy from scheduling to drop off and pick up. I will definitely keep coming back!
Great people & great service.
White's Toyota was so good to us! As older people that are not tech savvy helped us for a few days and still help us over the phone 2 weeks after purchase. Our salesman Collin Smith was great along with finance guy. They worked very hard to reach terms that was suitable to us. Great Dealership!!! Look forward to seeing them again in few years! Thanks again for everything! Leland and Cindy
White’s Toyota has always provided excellent service for my vehicle needs. I would recommend their products and services to other Toyota and Honda owners.
Customer service is top tier. Everyone is so friendly, highly recommend.
WAS GREAT SERVICE NEVER EVER HAD ANY PROBLEMS BOUGHT FIRST CAR IN 2008 FROM THIS DEALERSHIP
Professional staff. This is the first time that I have purchased a vehicle and had a wonderful experience doing it. I am 72 so it wasn’t my first time. Staff were kind and supportive of what my options were. I had my choices of what I could afford and what I wanted before I arrived. They worked with me every step of the way and I drove off with exactly what I wanted. I would recommend anyone who is looking for a new or used vehicle to start at White’s. You won’t regret it.
I was told it'd be 2-2.5 hours & everything was completed in just over an hour! I got an oil change & there was a recall to check & an update for the electronics, so I was very happy!
Very friendly and took care of my needs.
Excellent service by both. Excellent service to repair our Acura by Brett Condon. We also purchased a 2025 Honda Odyssey from Sam Delgado who did an amazing job explaining the vehicle advantages. Brett did a great job assisting us with the vehicle service.
First time user. I have never been in a dealer service center that was as efficient and clean as White’s. The service technicans were very informed about the service and listen to and answered my concerns. I was 100 percent satisfied.
Excellent service and courteous staff.
Excellent place to service my car.
Service took less time than expected. The staff was very nice and the waiting area was great.
They gave us all of the information in the vehicle but we didn’t feel pressured.
The whole dealership is easy to deal with . Grant Criblez is excellent to negotiate . We were looking for a car for our daughter living in Cincinnati. We could buy the car down there in Cincinnati but White Toyota dealership was reasonable, fair and friendly. That’s why I keep coming back. This is the 5th one I bought here.
I think they did what they were supposed to do but my car reeked of gas. Even our garage smelled like gas last evening. It's fading now.