Customer Testimonials
My wife and I live in Columbus, OH. Our 24 year old daughter (Claire) lives in Indianapolis, IN. Claire found a 2020 RAV4 XLE Premium online and called Ashlie to inquire. Ashlie was very responsive and replied with accurate and helpful information - even after regular business hours. My wife and I met Claire in Lima, OH to test drive the car. When we arrived, the RAV4 was inside a heated garage. It had been washed and detailed. We were able to inspect it, inside-and-out, in a comfortable setting, on a 20 degree day. After the test drive, Claire decided to buy it ...
I took my Toyota 4-Runner in for service bc service light was on. Cracked Manifold. Ugggg It took longer than expected bc it’s a 2007 4-Runner (I bought from them) and some bolts were rusted on. They gave me a Highlander to drive for free. My Toyota I4-Runner has been a great vehicle and have had no issues with it. When I came to pick it up they had it detailed inside and out. That is great Customer Service. When I buy a new 4 Runner, I will buy it from them and I will have them service it. Highly ...
Robert was excellent to work with. Very patient and knowledgeable. We most importantly felt comfortable with our purchase and did not feel pressured!
Very responsive to my questions. Always got back with me immediately. I didn't buy a car
We recently purchased a 2023 Honda CR-V from Rich at White’s Auto Mall in Hopkinsville, Ky. great experience all around!
This dealership, especially Dave Cole has gone above and beyond to make buying my first car as easy and enjoyable as possible!
The dealership was great. The staff was very friendly and helpful. More importantly, they were not overbearing. It's a very nice facility and the vehicles were detailed and road ready. My salesperson, Pete, was awesome to work with. Because I was coming in from out of town to check out a vehicle, I called him the day before and inquired about it. Turns out he was very honest and treated my wife and I like family when we arrived. He even gave us directions to make our drive back home more pleasant. Great job!!!
Tim the sales rep was very nice and informative. Definitely knows his product. Loved his Southern accent. If your in the market for a new or used vehicle from Whites Honda definitely ask for Tim Bridges!
So, a week or so ago I purchased my red 200 Chrysler Convertible. I searched for a few days through tru guru, carvana, and other major car selling sites. I reached out to the dealership and within no time they were in contract with me. I don't remember a time when I felt like that were calling me too much, or threatened by other buyers. I found the car online and immediately wanted to visit the car. Instead of making an appointment since the car was local to me, I took an unannounced trip to the dealership. I was immediately ...
THE BEST DEALERSHIP! If you're thinking of leasing or buying a vehicle this is the only place you need to look. This is the only place for our family's vehicle needs. Best sales and financial people in the business.
Tyler was kind, helpful, and knowledgeable. He helped me get into the perfect car and I absolutely love it!! It was my first time buying from him and I will definitely buy from him in the future. Thanks for everything, Tyler!
2nd time we have bought new car here. Ben Rees is a great salesman & Ryan Sharp was excellent teacher on 2021 options
We have purchased numerous vehicles from them over the years. Recently we had a maintenance issue with our 2018 CR-V that was technically out of warranty. Due to the fact that the car had low miles and we had a long history with them they covered most of the cost. They didn’t have to do it but they did. I know my wife and really appreciated it nor will we forget it. In fact we are looking to purchase a new Passport.
Our Sales Consultant was Tyler Cratty. He was very helpful in working with us. He asked us questions as to what we were looking for and had a vehicle that fit our needs. He answered all our questions and was knowledgeable about the vehicle that we chose. He worked well with the other fellow employees. Thanks to all.
Thank you guys for not being like most dealerships! You acctually listened to what our needs were as a family vehicle and went searching. You weren't pushy you weren't demanding. You guys simply were understanding, patient, and encouraging. We can't say thank you enough to Robert and the Whites Honda family business!
Brandon is an amazing sales representative. He takes to the time to help me figure out what I want. He took a lot of time and patience on and off the clock to help me with my purchase. The best part is he doesn’t pressure you into buying. He listens to what you want and don’t want. I couldn’t be happier with my purchase. I look forward to doing more business!
We had a wonderful experience here! Everyone was kind and helpful in getting us what we were looking for. Also very courteous while you are waiting.
What a great salesman. We’ve purchased our last 3 cars from George, our daughter purchased a car from George, and my niece and sister did also. Can’t see us ever going anywhere else. George and White Honda/Toyota have their act together! Very professional, service like no other place I’ve ever been!
Evan Miller made car buying a wonderful experience. I told him exactly what I was looking for and he found it for me. He even came in on his day off to show it to me. So refreshing to deal with people who really seem to care about finding you a quality vehicle. Josh Gould helped with the financing and warranty. Everything was quick and easy. He took the time to explain exactly what I was getting. Such friendly people, I could not ask for better.
Matt Deters and Adam always make a deal work! Looking for a Toyota or Honda, look no further. Ask for Matt Deters, Best of Best
One of the better dealerships we visited. We needed to replace our loved 2011 Civic and after researching we knew the Insight was the car we wanted. Whites had a car with the right features at s good price and a color were very happy with (silver was the part we liked least about the Civic.) Of the cars we test drove, this one immediately felt best on the road. We drove over for hours twice to the dealer and we're treated very well, especially by Avery, who seemed to know best what made us comfortable. My only concern was ...
Brett Condon and the rest of the White’s Honda & Toyota team are too notch. They are friendly, thorough and truly want you to be happy with your car. This dealer takes care of you even after the sale.
Avery was the best! Talked me through everything and answered all my questions. And helped me through to get my dream truck even with the hiccups that came up. I'll definitely be back for my next car! PS they need paid hourly
I had a wonderful experience buying my Toyota Tacoma from White’s Honda and Toyota. I came in from out of state (Indiana) because the listing I saw on auto trader noted that the price they had on this truck was a KBB “Great Price”. When I arrived the truck had been detailed the day before and looked incredible. Avery was a wonderful salesman to deal with - open and honest and not high pressure sales. He was even able to get me a few hundred more off of this already great price and we closed the deal. The paperwork ...
Bought. 2021 Pilot SE from Jon Cox. Always great dealing with Jon. This is our 4th Honda we have purchased from him. And the delivery specialist Vitaliy Olekshyy did a fine job,explaining the new features on the SE model.
Thanks to Stacey and Corey in the Toyota service department for the excellent customer service they provided. I love my Rav4! Thank you a lot.
We bought a 2020 Honda Ridgeline over the phone through White's and we couldn't be more please with the service we got from Adrian Gutierrez and team. He answered all of our questions, delivered the car to our driveway (in Dayton), and setup & trained us on all of the car's features with the help of the young man that was with him. I am not sure of the name of the fellow that delivered the truck with Adrian, but he was extremely helpful and excellent. This was an extremely good experience!
Adrian our salesman was excellent. Extremely friendly dealership as a whole. Super helpful and friendly. I would purchase here again. Best first experience purchasing a car.
Adrien our salesman was super friendly, nice and very knowledgeable. The whole dealership is very friendly and helpful. Good experience, would recomend to friends anytime.
Thank you to Adrian Gutierrez, excellent sales man and all of the staff over at White's Honda & Toyota in Lima, Ohio. They were willing to go over and beyond to get me my Truck and their hospitality is superb. If anyone is in need of a vehicle, they are the dealership to go to. Once again Thank you Adrian and everyone over at White's Honda & Toyota.
Everyone was wonderful!!! Great service the whole way thru from sales rep to finance and tech guys!!! Thabk you for the smooth process of getting a new vehicle!
Request Evan M. He not only helped us but was kind and serving to my whole family including three kids. He was always looking for ways to serve our needs and help us find a great car while negotiating our particular constraints. Once we decided what we wanted, everything was up front - NO GAMES - and the finance process was exactly what we expected. The best care buying experience I have had yet! It was worth the hour drive! Thanks White's team - Thanks Evan!!!
This was the best experience I had with buying a car. It was fast and wonderful without any problems. Thank you for this without any stress.
If you are in the Lima Ohio area and need a vehicle this is the only place to go! They have the best, friendliest, knowledgeable sales team anywhere. An extra shout out to Brandon Kerr and Steven Cox for their outstanding help today getting me into my new Honda Pilot!! Y'all are amazing!! You won't find a better car dealership!!
Great process of purchasing a new Honda CRV. Mark Youngpeter was easy to work with and patient as we sought the right vehicle for our needs.
Very pleased with the CRV I purchased from this dealership. Ask for Bryan Risner, if you are looking for a good used vehicle. Overall experience - very positive.
This is the 2cnd Honda Odyssey I have bought in 2 years from this dealership and my inlaws have bought 2 cars from them as well in the same amount of time.I never seen another dealer get me in and out the door as fast,painless and easy going experience as this place.We will do business again. Thanks Bruce
If you are looking to buy a new car Steve Dawson was very professional , answered all my questions and concerns which made my purchase easy and stress free ! Thanks again for all you help . Paula Stemen
Very happy with Steve and Matt. Steve was easy to talk to and made things a smooth transition. Matt was great in the finance dept. explained everything thoroughly. And gave me information to take the next step. Tom on the other hand was ok. Great at explaining why they’re negotiating certain ways and showing me on paper. which i respected. But his comments like announcing across the sales floor “ we have a customer who doesn’t like the value of the trade in what a shocker”. I did not like that and and almost lost interest strictly on his ...
Great over all the process was fast and everyone i met were kind and courteous I appreciated the help I got and everyone was very knowledgeable about not only the vehicle but the process
Words really can’t describe the satisfaction and professionalism of the team at White’s! This is our second buying experience with them and we are more than satisfied!! We highly recommend the team at White’s to anyone looking to purchase a vehicle!
The crew at White’s went out of their way to make a very pleasant buying experience for me and my wife. Not once, but twice! We are repeat customers and will recommend White’s to anyone looking for a perfect, enjoyable buying experience!
Always a pleasure working with White's Honda service department! They make scheduling, drop off, pick up, and everything in between very easy! Always been pleased with the customer service! I can always expect my car to be well taken care of while they have it!
Ray James was fantastic! We traveled 200+ miles to purchase a 2017 Hybrid RAV4. It was everything he said it was. We're very happy!
My wife and I visited three Toyota dealers wanting to order a new Toyota Tacoma truck and could not find anyone to order a truck for us. We received the same story from all the dealerships - it would be 2-3 months (which was fine with us) and would then try to talk us in to one that would not take as long but was not what we really wanted. I heard about White's Toyota from a co-worker telling me that they would treat us well and we were not disappointed. From the time we walked in the door ...
Avery, Tom and Josh were professionals in knowledge, excellent customer relation skills, buying a new truck was seamless, and will buy there for now on.
I was looking to replace my Rav4 that was totaled. This was our 6th vehicle. We had a great experience from beginning to end. Thank you!
Dave was very professional during the entire process. Would definitely recommend Dave in the future. Very happy with our purchase made the whole process very easy.
Entire staff from start to finish were easy and fun to deal with. Our salesman, Avery, went above expectations to accommodate our needs. We will definitely be back for our next vehicle!
Am pleased with follow up. Just the best. We appreciate Averys work on our purchase of the minivan. Thank you Avery. Two years and 80,000 miles later. Works like a champ.
Bryan is an amazing salesman!! He has gone above and beyond to make my experience a pleasure, I actually felt cared about instead of feeling like just another number to a company. I appreciate everything he's done greatly and will be doing all my future business there as well. I already referred my boyfriend and he also bought a car thru that dealership! Thanks guys!!
Bryan was able to get us in the car we wanted at the right price. He was attentive and made it an overall positive experience. Thanks Bryan!
I have to say the best part about getting a new car was Josh Hawkins. He was the best salesman I’ve ever talked with.
Dylan Legge helped us in the process of buying our new CRV. He was very professional and very easy to talk to. Bailee Clift was very helpful enthusiastic and very informative with showing us how to operate the tech functions.
Always a pleasure to be at Allan Nott to look for a car . Also to work with Avery . He’s a awesome salesman and a great person. Thanks man.
Had a great experience when leasing my CRV. The staff was extremely professional from the minute I walked in the door to once the papers were signed and all the features of the car were gone over.
Worked with Bryan (and Josh for financing) and was hands down the best experience we’ve ever had buying a car. They were great, made things so easy and streamlined! Definitely going back to them when it’s time to upgrade!
Mr Dave Henderson is a great individual and highly professional. Very helpful considerate and show concern to his customers. Months later after we bought the Honda polite he followed and checked several times how the car doing. Overall he is an excellent sale man and should be an asset to your company.
My wife and I had a great experience buying a new CR-V from Alan Nott. We are very happy with the style and color of the car and all of the available options. Ben explained in detail all of the features and options and answered all of our questions. I was impressed that the sale was not high pressured. We appreciated that Ben, Brook and the dealership was able to get the CR-V we wanted offsite, and the vehicle was delivered to the dealership the next day. Bailee did a nice job explaining all the electronic features, and Tony was ...
Great experience leasing my first Toyota. Dave and Eric worked with me to find the exact color of tundra I wanted. I highly recommend the team at Allen Nott.
They staff was very kind and courteous and well organized. They were well coordinated and moved me through the experience efficiently. They found my car in less than a week.
We have purchased our last 4 vehicles from George Pulfer at Allan Nott’s in Lima. We have had a Prius, a Camry, a RAV4 and just purchased a Highlander. They have all treated us like special people, that’s why we keep coming back. George and all have been so helpful in finding what we needed. Service dept. is excellent also. Loving the Highlander.
The customer service at this place is something you don't find easily these days. Very pleased with the service I received. I stopped in without an appointment and was able to get service right away.
We had several phone calls for pricing and availability.. They were answered promptly by email, as we do not live nearby. Everything was as promised when we picked up our vehicle.
Always get good service. Sales is easy to work with. No hassle getting Honda employee pricing like the Honda dealer closer to us. Have purchased there previously
John, Adam, Steve, and Bailee,always seems to not only be doing whatever they can for you, but assist and support one another as well.
Ben was top of the Line sale's consultant he took our interest to heart, listen to what our needs were and took care us Great Job Ben
Great people from start to finish. Bailee Clift took away the intimidation of the new technology. Patient & through. Knows her stuff. An asset for Honda.
there were a lot of vehicles to choose from and the service staff was very friendly and helpful. The price of the vehicle was very reasonable and the features of the vehicle were explained very well by the staff.
We have leased over 10 vehicles from Allan Nott Honda and have received A++++ attention every time - this time was no different!! Every step of the process was professional, friendly and exceptionally attentive!! The sales representative reached out to see how we were doing and quickly responded to our inquiries with actual products-not 1 but numerous choices! Every step of the process was nothing but professional, from the detail crew to sales to finance!! Well done, Allan Nott Honda and associates!!
Matt is a very good salesman . His business degree did help him in the work. He made people feel welcome and feel that he really wanted to help people find the right car. I probably would not make the decision to buy the car that day without Matt.
This is now the third car that I have gotten from Allan Nott and there is a reason I keep coming back. Every step of the way, I have been met with an authenticity that is sometimes hard to find in a car dealership. This time was no exception. I worked with Cameron Garver, who not only listened to my needs but kept me entertained with pictures and stories of his adorable daughter. He took the time to explore what I was ultimately looking for in a car. He was patient, personable and I left feeling like he really cared ...
Allan Nott is top-notch from top to bottom. We leased a 2019 Honda Ridgeline on the second to last day of the year. We received fantastic treatment and service from John Gould, our salesman of many years. Bailee Cliff, who showed us the ins and outs of the vehicles interior and Matt Ricker in finance who made our transaction smooth and painless. This probably the 5th or 6th lease we’ve gotten from Allan Nott and we have purchased vehicles also. We appreciate them always being respectful and willing to negotiate, unlike other dealers in town. To be honest, I absolutely ...
Walked in with the thought of getting declined, Cam was a great salesman helped me understand everything and here I am with my pre owned Accord sport I never thought I’d get!
Just leased a new Tacoma...Cam Garver worked hard to arrange a deal that met my needs. And Josh Swaim did a great job familiarizing me with all of the features. I highly recommend Allan Nott to anyone in the market for a Toyota.
The employees that helped me on my recent visit were all extremely helpful. I was pleasantly surprised by the quick process of buying my car.
The whole process was very quick, the people were very pleasant and helpful with explaining everything. It was an enjoyable experience from start to finish.
knowledgeable about her job, Kayla was personable and friendly. She quickly got the information she needed to start our Highlander's service appointment. As usual, the service was completed to my satisfaction and I was on my way with complete review of the Highlander's condition.
a very pleasant experience , very close attention given to details ! everybody that we dealt with, did what they said they would do, in a very timely manner!
As far as car buying goes we had a smooth experience at Allan Nott. Ray James, salesman, met us in the lot as my wife and I were looking at the CR-V's, Accord's and also Toyotas. Ray was very friendly and easy to talk with. He was very helpful with all of our questions and supplying us with information so we could make OUR decision. Ray spent 3+ hours with us as we looked and test drove cars. A couple of days later we returned to purchase a CR-V. After meeting with Ray for a while he sent us ...
Ben Harshbarger did great job of explaining all the features and differences between models. He took all the time necessary and was focused on us even though there were other customers waiting to see him. Bailee did a wonderful job explaining all the "bells and whistles" and syncing our phones. Matt made the paperwork smooth and easy and was very nice to deal with......even though he is a Browns fan! All in all, everything was very easy!
My salesman was Shane Acton. He was great and offered many different options. He wanted my business and did everything possible to earn it. He went above and beyond to make the sale possible. Great Experience.
This is the third time we have purchased from this dealership - November ‘16, December ‘18 and yesterday. Our first purchase was with Marcia Sites and we have requested her for our subsequent purchases. She is very knowledgeable and personable. The whole process from beginning to end took a little less than 3 hours - test drive, application process and final signing. We received a fair price for our trade in and love our new CR-V!
Overall experience was great. Everyone was friendly and easy to work with. Only exception was when the Vehicle operation was reviewed , I was let down a little. The person who reviewed it with me was very unprofessional and said somethings about my kids the I really didn’t appreciate.
My salesman, John Gould, once again went the extra mile to get the best price for my trade-in and new car purchase. Tony explained clearly what my cost would be and what extras I might purchase. From there I met Josh who went over all the features of my new car, sometimes explaining two or three times - always with patience and a smile. I have been back to the same dealership for my last nine vehicles and I do so because of the integrity and knowledge of John Gould; I consider him a great friend. The atmosphere at Allan ...
We have purchased 4 vehicles from Allan Nott and keep coming back. John Gould is great to work with! Tony Phillips made it very easy to lease a new vehicle from Allan Nott.
You might think that buying or leasing car with your parents in tow would be a stressful and conflict-filled experience. However, because of Cam Garver, my experience was none of the sort. CamWOW, as we like to call him, not only had a positive outlook but also determination that I would leave a satisfied customer. Being that I do not know much about cars, it was refreshing for Cam to be so patient and take the time to explain all of the features and potential outcomes for me in layman's terms. During our test drives, he also exhibited a ...
Matthew did an awesome job of going over the new Honda Ridgeline's components. This is my third Ridgeline, so I was familiar with some of the controls but he did an excellent job of explaining all the new features.
Marcia Sites and her team members Adam, Bailee, & Matt are the Best! Went over and above to be sure i was happy with my purchase. Explained everything , very friendly and always welcomed me when I walked through the door. Exceptional customer Service!
Have no complaints. Everyone was friendly and easy to work with. Would highly recommend this dealership if interested in a new honda or toyota. Very clean and comfortable chairs
They were very friendly and answered all of our questions. We would recommend them to anyone looking for a vehicle. We will go to them first when looking for another vehicle in the future.
Avery was fantastic! He listened to my concerns, he let me vent (with the concerns on my old car), took my request seriously, and was very personal! Also big shout out to Bryan! Thank you for also helping me! I appreciated everything you guys did for me! Overall an awesome experience!
Great customer service! Mark Youngpeter is fantastic to work with and the rest of the team from finance to dealer specilist was very helpful! Answered all our questions and easy to work with.
Cam was helpful, knowledgeable, and made the car buying experience less stressful. I would feel comfortable contacting him now if I had any questions or needed anything with my new car. I am so happy with my new car and this experience.
Very professional dealership. Everyone is friendly with customer satisfaction a priority. Product knowledge is exceptional. They are timely in responding to issues. Dealership is also very clean.
Dealership puts customer service first. This is the 2nd car I purchased from here and would not consider any other dealership. Employees are extremely friendly and helpful. Dealership is clean including the service dept . which I feel the service dept. is the best I have ever worked with.
Bryan was very helpful, he found us a vehicle that was beyond our expectations and price was within our range. He did not make us feel pressured, but offered us answers to all of our questions throughout the buying process. Ray also assisted us, he was very welcoming and able to open up the vehicle for us while we waited for Bryan to be available since we had been working with him initially. Bailee Cliff helped us sync our phones and learn about all of the options our new vehicle had. She was very nice and helpful. It was great ...
It was a pleasure working with all the people they were friendly ,helpful and knowledgeable we bought a 20017 Honda which we love so far.